WARRANTY
Your continued success is our priority
At Grecko, we stand behind the precision and durability of our LED products.
We are committed to offering a comprehensive warranty on all our solutions, providing clarity and peace of mind from the start. Here are the key details:
Service Options
Grecko provides various repair and replacement services through:
- Remote Technical Support: Diagnostics, signal/power calibration, and software parameter setup.
- Advanced Return Material Authorization (RMA): Factory-level repair and component testing.
- On-Site Technical Services: Field deployment of certified engineers based on project requirements.
Warranty Details & Claims
During the warranty period, Grecko covers any manufacturing or material defects in our LED displays, including full product repair or replacement. To initiate a claim, please submit the support form below with your product serial number and issue details.
Exclusion Policy
Our warranty policy does not cover issues resulting from product abuse, improper installation, unauthorized modifications, or normal wear and tear. Environmental damages outside operating specifications are also excluded.
Terms & Conditions
All technical services are delivered in accordance with the standard Grecko Service Guidelines. On-site technical support expenses will be detailed prior to service deployment.
General Terms
This Warranty Policy represents the standard terms of Grecko. No third party (including agents, distributors, or sales representatives) is authorized to make statements or guarantees that differ from this policy. Unless explicitly confirmed by Grecko in writing through contracts or official documentation, any warranty clause that conflicts with this Policy shall automatically be deemed invalid. Grecko reserves the final right of interpretation regarding this Warranty Policy.
CONTACT FORM
If you want to receive information about our products, please contact us.We will respond to you shortly.
